Privacy Policy
Welcome to our Privacy Policy page. Your privacy is critically important to us. This policy explains what personal data we collect, how we use it, and how we protect your information when you use our website.
What Data We Collect
We collect information to provide better services to all our users. The data we collect may include:
- Personal identification information: such as your name, email address, phone number, and postal address when you contact us or register for services.
- Usage data: information about how you use our website, including IP address, browser type, pages visited, time spent, and referral sources.
- Cookies and tracking data: small files stored on your device to facilitate site functionality and improve user experience.
How We Use Data
We use the collected data to:
- Provide, operate, and maintain our website.
- Respond to your inquiries, requests, and customer service needs.
- Improve, personalize, and expand our services.
- Monitor usage and detect technical issues.
- Send periodic emails or communications related to updates or announcements if you opt in.
Cookies
Cookies are small text files stored on your device by your web browser. We use cookies to enhance your experience and gather information about site usage. Cookies help us:
- Remember your preferences and settings.
- Understand how you interact with our website.
- Enable essential site functions.
You can choose to disable cookies through your browser settings; however, this may impact your experience on our site.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
Data Security
We adopt robust organizational and technical measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted communications (SSL/TLS).
- Access controls to limit data access to authorized personnel only.
- Regular security assessments and updates.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
User Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request erasure of your personal data under certain conditions.
- Objection: The right to object to processing of your data for direct marketing purposes.
- Restriction: The right to request limitation of processing in some cases.
- Data portability: The right to receive your data in a machine-readable format.
If you would like to exercise any of these rights, please contact us using the details below.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- Email: [email protected]
- Phone: +49 231 500
- Address: Hohe Straße 28, 44139 Dortmund, Germany
- Social/X: https://x.com/stadtdortmund
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.